MADEINWEB

YouCheck-in

We developed an integrated solution with Artificial Intelligence, IoT (Internet of Things), and RPA (Robotic Process Automation) that revolutionized the hospitality market. Focused on the digital experience, we generate efficiency and simplicity throughout the entire process.
YOUCHECKIN

CHALLENGE

Check-in at hotels can be bureaucratic: there are many lines and the waiting time is not pleasant for the guest experience. In addition, the concern with Covid-19 brought social distancing to the order of the day. Having a solution that, after a long journey, allows you to collect your room key in a few seconds, without going through reception, improves the whole experience.
YOUCHECKIN

Solution

MadeinWeb developed a customized solution integrating IoT, IA, and RPA, generating a unique experience for each guest, called Youcheck-in.

The solution is a self-service check-in counter designed to make life easier for hotel guests, which stands out for the use of artificial intelligence, used for facial scanning that helps with guest registration and validation of documents, such as citizen card or passport, selecting the best room in 45 seconds, without having to go to the reception.

YOUCHECKIN

Results

  • It revolutionized the hotel market and is present in São Paulo, Rio de Janeiro, Minas Gerais, Bahia and Rio Grande do Sul.
  • Reduced 90% of check-in lines and 70% of guests stated that the experience exceeded expectations.
  • Decreased the volume of hotel staff, putting an end to the need to reinforce the reception team on days with many entries and exits.
  • It made the check-in and check-out process easier, without long and bureaucratic forms.